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Our Process

We value our clients above all else, so we understand that achieving your dream project regardless of how big or small it may be, is very important. We maintain a simple, clean and efficient working procedure, while maintaining a personal touch. Ensuring you not only get exactly what you want during your time with us but enjoy the journey.


We offer a free consultation service. After initial contact, we will arrange to visit your home, whenever is convenient, to discuss your project. We will listen to your ideas and measure your home. We embrace all design ideas and relish the challenge of new and exciting projects. We will then send you a quotation for your consideration.


On receiving confirmation, we will proceed to process your order. The exciting part begins, confirming designs, selecting colours, materials and finishes and finalising all details in your project. We will discuss any other trades involved and manage this aspect if you require. At this point we will be able to offer you a working timescale. Keeping a personal feel is essential to our business so you will always be dealing with the same person within our company. They will always know your project and be able to answer any questions you may have.


Once all designs are confirmed and you're happy for us to proceed we will source the materials and your project will be assigned to our our workshop. Using a seamless blend of traditional techniques and efficient modern technology we will manufacture and finish your furniture to specification.


Minerva’s philosophy is that a meticulous attention to detail goes into every stage of your project. We feel that fitting our own furniture is the only way we can guarantee that service. We will install your furniture around your requirements and organise all other trades and services that are necessary.


Looking after our customers is vital to us, and the future of our company. After completion of every project, we meet with our client to ensure that their requirements and dreams are met by perfection. We will always respect your home and leave it clean and tidy.